Refund Policy
How the trial and billing work
wicknote is offered as a recurring subscription with a 14-day free trial. Starting the trial requires a valid payment method on file — no charge is made until the trial period ends. This gives you two full weeks to decide whether wicknote fits your workflow at zero cost.
If you cancel before the trial ends, your card is never charged. If you do nothing, the first billing charge occurs automatically on day 15.
7-day money-back window after the first charge
We know life gets busy. If the trial slipped by and you were charged but wicknote is not the right fit, you have 7 days after the first charge to request a full refund — no questions asked. This window is a forgot-to-cancel safety net, not an ongoing guarantee.
After the 7-day window closes, charges are non-refundable, but you can cancel at any time to stop future renewals. Your access continues until the end of the paid period.
Common scenarios
No charge. Your trial access ends immediately on cancellation.
Full refund issued. Contact us via Discord and we will process it promptly.
Renewal charges are non-refundable. Cancel before the renewal date to avoid the next charge; access runs to end of the paid period.
No partial refund for the remaining days. Access continues until the period ends, then stops.
How to request a refund
Join the wicknote Discord and send a message with your account email address and the date of the charge. We will respond and process eligible refunds within 2 business days.
Lemon Squeezy as Merchant of Record
Our payments are processed by Lemon Squeezy, our Merchant of Record. Lemon Squeezy may issue refunds within any timeframes required by applicable consumer protection law or their own policies, regardless of the window stated above. This policy does not limit any statutory rights you may have.